COVID update 12-7-20

It has been a while since we had a COVID specific update, unfortunately California is experiencing a surge and that means this holiday season will continue to look and feel a little different. We remain open and ready to serve our community of families. We have implemented multiple safety measures to help reduce the threat of infection. We still have flu vaccine available, and we are offering COVID screening appointments as well. Feel free to call or send us a message via MyChart.

Some key points:

  • The CDC has published guidelines for shorter quarantine periods. From the CDC website:
    • Quarantine can end after Day 10 without testing and if no symptoms have been reported during daily monitoring.
      • With this strategy, residual post-quarantine transmission risk is estimated to be about 1% with an upper limit of about 10%.
    • Quarantine can end after Day 10 without testing and if no symptoms have been reported during daily monitoring.
      • With this strategy, residual post-quarantine transmission risk is estimated to be about 1% with an upper limit of about 10%.
    • In both cases, additional criteria (e.g., continued symptom monitoring and masking through Day 14) must be met and are outlined in the full text.
  • The CDC also recommends universal mask wearing:
    • masks should be worn for all indoor activity outside of an individual’s home, as well as during all outdoor activity when at least 6 feet of social distancing cannot be maintained.
    • wear masks in your own household if someone living there has tested positive for the virus or has potentially been exposed
  • San Mateo County has not issued a new stay-at-home order yet, but Santa Clara and San Francisco have.
  • There are reports of a vaccine coming soon, we do not have any details yet but will share them as soon as we have them.

This pandemic is not over yet, but we have some tools to fight it: wear a mask, wash your hands, maintain social distancing.  We are bigger than this, we can and will get through this crisis together, one day at a time.

Gratitude is the attitude

PWG began in 2011 out of a desire to serve our community, and we are so incredibly grateful for the support you have given us. We have seen you all rise to the occasion to take care of your family, friends, and community. We have witnessed daily acts of grace and kindness that remind us that even during difficult times there is much to give thanks for:

  • Thank you to our amazing front office team: Maria, Merrie and Heydi. They are unsung front-line heroes who do much more than “just answer phones”, the work they do behind the scenes quite literally keeps our office running.
  • Thank you to our wonderful medical assistants: Sherry, Mary Kate, Krystal and Stephanie. You all work tirelessly, care deeply, and show up every day ready for any challenge the day might bring.
  • Thank you to our magnificent billing team: Lorie, Kathryn and Paul. The work you do keeps our doors open.
  • Thank you to our dedicated team of Doctors: Dr. Sue and Dr. Megan. You have worked long hours to care for our families with compassion and empathy.
  • Thank you to our network of partners at UCSF and the CMA who have given us clinical support and provided us with critical PPE when we needed it most.
  • Thank you to all our fabulous business partners who help us with everything from medical supplies to banking. It really does take a village and with your support we have been able to focus our attention on our mission to serve our community.

Most of all we want to thank our community of families who have adapted to the “new normal” with patience and understanding. You remind us every day of why we went into medicine in the first place: to help people. Thank you for keeping us all safe by wearing your mask, washing your hands, and being socially responsible.

This year Thanksgiving may look and feel different, but the sentiment is still the same. We want to reflect on what we have rather than focus on what we lack.

Wishing all of you a very happy, healthy and peaceful Thanksgiving. Dr. Niki and Dr. Eileen

Flu Vaccine Clinic Update 11/12/20

It’s been quite a month for us, we’ve given out over 1000 doses in 4 weeks! Kudos to our staff, and to all of you, for making this process as smooth as it can be during this “new normal”. We still have plenty of flu vaccine appointment spots for this month, so don’t delay in getting your kids protected this season. Just call us at 650.216.7794 or use your MyChart portal to schedule an appointment online.  PLEASE READ THIS CAREFULLY BECAUSE THINGS ARE DIFFERENT THIS YEAR:

  • Flu vaccine clinic is by appointment only.  Unfortunately we cannot accommodate walk-ins due to COVID safety precautions.
  • Flu vaccine clinic will be held in a pop-up tent in our parking lot, look for the big green tent. You do NOT need to come in to the office, just go directly to the tent.
  • There can be 1 adult with each child.
  • Everyone over the age of 2 years will need to wear a mask.
  • This flu vaccine clinic is ONLY for the flu vaccine and ONLY for established PWG patients

As always, thank you for your patience…and for getting your children immunized!

Important Update about Team PWG

We wanted to update you all on a recent change at PWG, Dr. Parker is no longer working at PWG as of October 2020. We want to thank him for all his great service and wish him the best in his future endeavors. Team PWG is working hard to reschedule appointments to ensure a seamless transition and provide continuity of care for all his patients. Once we have more information on Dr. Parker’s next practice location we will pass that along for anyone who is interested.  If you have questions about rescheduling appointments or ongoing care for your child please call our office at 650.216.7794.

IMPORTANT FLU VACCINE UPDATE FOR 10/16/20

We still have appointment slots for tomorrow, Saturday 10/17/20, but ONLY in the morning. Call our office at 650.216.7794 or use your MyChart portal to schedule an appointment online. Unfortunately we cannot accommodate walk-ins due to COVID safety precautions. PLEASE READ THIS CAREFULLY BECAUSE THINGS ARE DIFFERENT THIS YEAR:

  • Flu vaccine clinic will be held in a pop-up tent in our parking lot, look for the big green tent. You do NOT need to come in to the office, just go directly to the tent.
  • There can be 1 adult with each child.
  • Everyone over the age of 2 years will need to wear a mask.
  • This flu vaccine clinic is ONLY for the flu vaccine and ONLY for established PWG patients

As always, thank you for your patience…and for getting your children immunized!

IMPORTANT FLU VACCINE UPDATE FOR 10/15/20

We hear you, we got you, and together we are going to crush the flu season! We’ve opened up more slots for flu vaccine appointments starting this afternoon at 2p, all day tomorrow and Saturday 10/17/20 in the morning only. Call our office at 650.216.7794 or use your MyChart portal to schedule an appointment online.
PLEASE READ THIS CAREFULLY BECAUSE THINGS ARE DIFFERENT THIS YEAR:
  • Flu vaccine clinic will be held in a pop-up tent in our parking lot, look for the big green tent. You do NOT need to come in to the office, just go directly to the tent.
  • There can be 1 adult with each child.
  • Everyone over the age of 2 years will need to wear a mask.
  • This flu vaccine clinic is ONLY for the flu vaccine and ONLY for established PWG patients
As always, thank you for your patience…and for getting your children immunized!

Flu vaccine update 10-14-20

Flu shot clinics will start again this week, and we wanted to give you all a quick update. We’ve heard from many of you about your frustrations in trying to schedule flu shots for your children, please know we are working hard to make this process as safe and efficient as we can during this COVID era. PLEASE READ CAREFULLY as this year is different:
  • For those of you who have MyChart access you can now schedule flu shots directly online. You can also call the office for an appointment.
  • We have opened up more slots to accommodate the demand and will continue to monitor appointments carefully to make sure you can get your children immunized.
  • Flu vaccine clinic will be held in a pop-up tent in our parking lot, look for the big green tent. You do NOT need to come in to the office, just go directly to the tent.
  • There can be 1 adult with each child.
  • Everyone over the age of 2 years will need to wear a mask.
  • This flu vaccine clinic is ONLY for the flu vaccine and ONLY for established PWG patients
As always, thank you for your patience…and for getting your children immunized!

Flu Vaccine Clinic update 10-4-2020

Even orange skies can’t stop us 😊We will be having flu vaccine clinics again starting October 15 on Tuesday, Wednesday and Friday afternoons from 1:30p to 4:30p. COVID social distancing requirements require us to have an appointment-based system in order to safely deliver flu vaccines to our patients. We cannot accommodate walk-ins at this time.

PLEASE READ CAREFULLY as this is a little different then what we’ve done in the past:

  • flu vaccine clinic will be held in a pop-up tent in our parking lot
  • there can be 1 adult with each child
  • everyone over the age of 2 years will need to wear a mask
  • we will be making appointments up to 1 week in advance
  • You can call the office or send in an appointment requests via a MyChart message using the UCSF patient portal
  • this flu vaccine clinic is ONLY for the flu vaccine and ONLY for established PWG patients

Flu Vaccine Clinic Update

It’s that time of the year, and we have started to receive flu vaccine doses. We anticipate having enough for everyone but unfortunately we do not get all the doses at once, and we have no control over when additional shipments will arrive.  COVID social distancing requirements will mean that we need to have an appointment based system in order to safely deliver flu vaccines to our patients. We had hoped to be able to offer online flu shot appointments but the folks at UCSF IT were not able to complete that project for us yet. We will update you when that changes.

Since it’s important not to delay flu vaccinations we are going to start offering flu shot clinic next week, here are some important details. PLEASE READ CAREFULLY as this is a little different then what we’ve done in the past:

  • the first round of flu vaccine clinics will be held Mon 8/31/20 to Fri 9/4/20
  • flu vaccine clinic will be held in a pop-up tent in our parking lot
  • there can be 1 adult with each child
  • everyone over the age of 2 years will need to wear a mask
  • we have a limited number of appointment slots and cannot accommodate walk-ins at this time
  • We will start making appointments for flu vaccine clinic on Monday 8/31/20 at 9am.
  • You can call the office or send in an appointment requests via a MyChart message using the UCSF patient portal
  • we will be reaching out to our high risk patients to schedule their flu vaccine appointments
  • we will have more flu vaccine clinics as we get more vaccine supplies, we anticipate having enough for everyone this season
  • this flu vaccine clinic is ONLY for the flu vaccine and ONLY for established PWG patients