Good news! You asked for it, and we responded…we are happy to announce that as of June 15, 2015 you can now communicate with us at PWG via secure email messaging. Here are some important details:
We ask that you use this for non-urgent messages only, we will respond as quickly as we can however please allow up to 5 business days for an answer.
Please do not send attachments or pictures via email, at this time our messaging system is not set up to accept these. You can still fax documents to us at 650.216.7796
You must be signed up for patient portal access in order to communicate with us via email. That needs to be done in person in our office, and we will ask for a photo ID as part of the process.
There is a one time fee to sign up for portal access: $25 per child or $50 per family.
We believe that making communication easier will lead to better care, and all of us at PWG are committed to providing the highest quality personalized care for your child. As always, thanks for your support!